Legal
Refund Policy
Last updated: August 6, 2026
Refund requests
If FounderPulse is not working as described, contact support@founderpulse.cloud with the email used at checkout and your order details. We review requests fairly and respond within 3 business days.
Subscriptions
You can manage or cancel a recurring subscription from Settings. Cancelling prevents the next renewal and keeps access through the end of the current paid billing period unless otherwise stated at checkout.
How refunds are handled
Approved refunds are issued to the original payment method through Creem, our merchant of record. Processing times depend on your payment provider. Nothing in this policy limits rights you may have under applicable law.